Privacy Policy

Last Updated: September 30, 2026

Welcome to WahiMart (https://wahimart.shop/). Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, create an account, purchase books, or interact with our marketplace.

By using WahiMart, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Full name

  • Email address

  • Phone number

  • Billing and shipping addresses

  • Account login information

Order Information

  • Purchased books and products

  • Order history and transaction details

  • Payment method and payment status

  • Delivery and shipping information

Technical Information

  • IP address

  • Browser type and device information

  • Website usage data

  • Cookies and similar tracking technologies

We only collect information that is reasonably necessary to operate and improve our services.

2. How We Use Your Information

WahiMart may use your information to:

  • Process and manage your orders.

  • Arrange product delivery and shipping.

  • Create and manage customer accounts.

  • Communicate order confirmations, updates, and delivery notifications.

  • Provide customer support.

  • Process refunds, returns, and complaints.

  • Improve website functionality and user experience.

  • Prevent fraudulent activities and unauthorized access.

  • Comply with applicable legal obligations.

3. Information Sharing

WahiMart is a multi-vendor marketplace where multiple publishers and vendors can sell their books.

We may share relevant customer information with:

Publishers and Vendors: Necessary order information, such as customer name, contact details, delivery address, and purchased products, may be shared with the relevant vendor to fulfill an order.

Delivery Partners: Shipping and contact information may be shared with courier and delivery services to complete deliveries.

Payment Service Providers: Relevant transaction information may be shared with payment providers to process payments.

Legal Authorities: Information may be disclosed when required by applicable laws, regulations, or lawful requests.

We do not sell customers’ personal information to third parties.

4. Payment Information

WahiMart may support different payment methods, including Cash on Delivery (COD) and other payment options available at checkout.

Payment transactions may be processed through third-party payment service providers.

We do not intentionally store complete payment card details or sensitive financial credentials on our website. Such information is handled by the relevant payment provider where applicable.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Keep users logged into their accounts.

  • Remember shopping cart contents.

  • Maintain checkout functionality.

  • Remember website preferences.

  • Analyze website traffic and performance.

  • Improve the overall shopping experience.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionalities.

6. Customer Accounts and Security

Customers are responsible for maintaining the confidentiality of their account credentials.

Please do not share your password with anyone.

WahiMart takes reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction.

However, no online platform or electronic transmission method can guarantee absolute security.

7. Publisher and Vendor Privacy

WahiMart provides registered publishers and vendors with access to relevant marketplace features, including product management and sales information.

Vendors may access information necessary to process and fulfill their orders. They are expected to handle customer information responsibly and use it only for legitimate order-related purposes.

Vendors must not misuse, disclose, or retain customer information beyond what is reasonably necessary for their marketplace activities and applicable legal obligations.

8. Data Retention

We retain personal information for as long as necessary to:

  • Maintain customer accounts.

  • Complete orders and transactions.

  • Manage refunds, returns, and disputes.

  • Maintain business and accounting records.

  • Meet applicable legal and regulatory requirements.

When information is no longer required, we will take reasonable steps to delete or anonymize it, where appropriate.

9. Your Privacy Rights

Subject to applicable laws, you may have the right to:

  • Request access to your personal information.

  • Request correction of inaccurate information.

  • Request deletion of personal information where legally permitted.

  • Update your account details.

  • Withdraw consent where processing is based on consent.

  • Contact us regarding privacy-related concerns.

Some information may need to be retained for legal, accounting, security, or legitimate business purposes.

10. Third-Party Websites

Our website may contain links to third-party websites, services, or payment platforms.

WahiMart is not responsible for the privacy practices, content, or security of external websites.

We encourage you to review their respective privacy policies before sharing personal information.

11. Children’s Privacy

WahiMart is not intended to knowingly collect personal information directly from children without appropriate authorization.

If you believe a child has provided personal information without appropriate consent, please contact us so that we can review the matter and take appropriate action.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, business operations, services, or applicable laws.

Any updates will be published on this page with a revised Last Updated date.

We encourage users to review this page periodically.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Website: https://wahimart.shop/

Email: info@wahimart.shop

Business: WahiMart

We will make reasonable efforts to respond to privacy-related inquiries.